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Returns

Bestmcm.com is the best place to buy products online. We stand behind our products and guarantee your satisfaction with every order.

Bestmcm.com promises to deliver high-quality products, in excellent condition, to your door. If, for any reason, your shipment is not satisfactory, we will gladly replace it or accept a return of the merchandise.

The following items may be returned for a refund:

 

  • Merchandise that has not been removed from its original packing
  • Defective merchandise
  • Merchandise that was mispacked or was not shipped correctly
  • Merchandise that has not been installed

Bestmcm.com will accept returns within 7 days of when you place your order. There is no minimum value on returns and no restocking fees.

Bestmcm.com is not responsible for any labor costs incurred as the result of the installation of wrong or defective parts. In addition, we’re not responsible for lost shipments. Instead, you must file a lost shipment freight claim with the respective shipper. Finally, merchandise must have not been damaged in freight transit.

Some items Bestmcm.com sells are not available in our web catalog but can be purchased over the phone. If you purchase a special-order item by contacting or calling our toll-free number, it may not be returnable. If the item is defective or damaged, we will issue credit in full OR send you a replacement product if it’s still available for purchase. Please call our customer service number if you are uncertain about any part of this return policy or if you have unanswered questions.


General Returns*


We can process general returns and refunds only for items purchased from Bestmcm.com or one of its affiliates. To set up a general return online you can visit our returns tool here. All general returns must be set up within 7 days from the day you receive your product. To receive a refund, please make sure of the following:

All returned merchandise must be in resalable condition
The product must be free from scratches and/or defects
All merchandise cannot have been installed
You must have the original packaging for the item
There cannot be any writing or labels on the packaging for the item
All items must be returned with their assigned return authorization (RGA) number. Items returned without an RGA number may delay credit
PLEASE NOTE: Items marked as Clearance are not eligible for return unless defective. Please be aware that due to the nature of clearance sales we may not be able to offer a replacement on a defective clearance item.

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